When does orders get shipped with tracking numbers?
After an order is placed, please allow our team to process & ship it out within 1-3 business days, does not include weekends. We strive to ship regular orders as fast as possible.
Fast next day shipping on releases that have "NEXT DAY" shipping in the description or caption on social media pages.
If you do not accept your package we will contact you and ask for a new address if needed. If there is 3 shipping attempts we cannot do anything further once the customer is not accepting packages or not responding with a new address.
How do pre orders work?
If you pre ordered an item please understand that pre orders are all custom made orders & have a process time of 1-2 weeks before getting shipped. Due to COVID-19 the process time may vary 1-3 weeks instead of our original 1 week.
How pre order is scheduled is basically when our overseas tracking number releases we put up pre order items and as soon as it arrive within the 5-7 day period, as soon as it arrives to our facility we ship out the very next day.
Tracking numbers and an order confirmation will be available and sent to email on file after placing an order.
All orders are shipped through USPS and only takes 1-3 business to arrive to your door depending on location and state. Overseas orders may take longer.
Please note, once we ship your package we are not held responsible for UPS/USPS deliveries, any delivery issues with UPS/USPS must be handled with UPS/USPS because we are not a shipping carrier. If a package is lost under the shipping carrier they are responsible for claim & locating packages.